At Uphar we strive to provide you with high-quality products and services. However, if you are not satisfied with your purchase, we are here to help with our refund policy.
2. Refund Eligibility
To be eligible for a refund, the product must be returned within 30 days from the date of purchase. The product must be unused, in the same condition that you received it, and in its original packaging.
3. Process of Refund
Once we receive your returned item, we will inspect it and notify you that we have received your return. We will inform you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original payment method. The time it takes for you to receive the refund may vary based on your card issuer's policies.
4. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Non-Refundable Items
Some items are non-refundable, such as:
Gift cards
Downloadable software products
Some health and personal care items
6. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at info@companyname.com.
7. Contact Us
If you have any questions about our refund policy, please contact us at info@companyname.com.
Frames designed for various events, including weddings, holidays, and family portraits, featuring
thematic decorations.
